Privacy Policy

1. Information We Collect

We may collect:

• Information you provide: name, phone number, email address, and the content of your message/inquiry submitted through our website forms or communications.
• Website/technical information: limited data such as IP address, browser type, device type, pages visited, and approximate location derived from IP (used for security and website performance).

2. How We Use Information

We use information to:

• Respond to inquiries and provide customer support
• Schedule or confirm tours, assessments, appointments, and other service-related communications
• Send service-related text messages (SMS) only when you opt in
• Improve website performance and maintain security
• Comply with legal and regulatory requirements

3. How We Share Information

We may share information only as necessary to operate our business, such as with:

• Service providers that support our website and communications (e.g., hosting, IT, and messaging/SMS delivery platforms)
• Regulators, law enforcement, or other parties when required by law or to protect health and safety

SMS consent is not shared with third parties or affiliates.

4. SMS/Text Message Privacy

If you opt in to receive SMS from Colfax Careview Inc, we will use your phone number only for the purposes described at the point of opt-in (for example: scheduling, reminders, and service-related updates). You may opt out at any time by replying STOP.

5. Health Information (If Applicable)

If Colfax Careview Inc receives protected health information (PHI) in the course of providing services, we protect that information and follow safeguards such as limiting disclosure to the minimum necessary and using secure storage practices. We also train staff on privacy practices.

6. Data Retention

We retain information only as long as needed for the purposes described above, including recordkeeping and compliance requirements.

7. Security

We use reasonable administrative and technical safeguards to protect information. However, no online transmission or storage system can be guaranteed 100% secure.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

9. Links To Other Websites

Our website may contain links to other sites. We are not responsible for the privacy practices of third-party sites.

10. Changes To This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us